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Gourmet Girl in Blackburn is a tiny little restaurant in Laburnum/Blackburn, situated close to Laburnum Train Station. Frequented by many of the locals, and it certainly piques my interest. Gourmet Girl by day serves your typical breakfast, brunch/lunch affair. Toasted sandwiches and Focaccias, salads, wraps, pies and pastries as well as a wide selection for breakfast such as pancakes, eggs, muffins, toast and of course your big breakfast. Variety is there and it’s certainly its strong suit and of course they serve your typical hot and cold beverages as well. By night they have a tapas menu with wine for an enjoyable evening out.

We ordered the Smoked Salmon topped with red onions, and served with scrambled egg with toast and a side of greens and tomatoes. It certainly looked inviting, the smoked salmon had a nice smokey flavour to the fish, but not over powering. The scrambled eggs however were on the bland side, and lacked any sort of pepper or salt seasoning. However, I guess the saltiness from the salmon is supposed to carry the dish so you are not overloaded with salt, but unfortunately the eggs did not have any richness to it, nor did it taste like eggs. It was honestly disappointing. The bread was also leaning on over toasted as well (the edges are slightly dark brown) and almost had a burnt taste to it. Care and attention to detail is key and it’s what made this a real letdown.

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The “Canadian” Focaccia that we ordered was also a Smoked Salmon dish with cream cheese, capers, red onions, avocado spread and mayonnaise served with a lightly dressed garden salad. Again you can see it was burnt on several parts of the bread, definitely over toasted. The bottom of the Focaccia was also visibly dark brown unfortunately. Flavour wise (apart from the burnt-ness), was decent. Although, on this occasion too salty. The capers and smoked salmon add the saltiness but there is nothing there to really balance it as you also have the richness of the mayonnaise and cream cheese. The avocado attempts to provide a milder flavour to the dish but the avocados here also lack fragrance.  The garden salad was basically a small pile of rocket and sliced cucumber with a huge chunk of grated carrot, with a generous drizzling of dressing. Presentation is not their strong suit. Again, I was not impressed with how this was served, lacking in any consideration and served blackened that definitely should not have gone out in any decent cafe.

Impressions

Gourmet Girl, leaves a bad taste both literally and metaphorically in my mouth. The customer service at Gourmet Girl was one of the bad experiences I’ve had to sit through. They forgot one of our orders (which was served to another table that came after us), which I admit can happen when its busy and I do understand. When we finally received our order after more than half an hour of waiting, what we received was above, a charred sandwich (as mentioned above). The kicker, no apologies made when they informed us of their mistake nor when actually providing the dish to us. They even asked if we would like to order drinks (to pay for) while we are forced to wait! Absolutely amazing.

I know this sounds like a rant, but good or even mediocre service can go a long way in providing a satisfactory dining experience. One poor (or many in this case) experience can ultimately damage any good will the place as brought with its dishes. Which unfortunately, in this situation it did not generate any.

To top everything off in our visit to Gourmet Girl, they misplaced our entire order when paying. So having to repeat ourselves of what we ordered, we were questioned on our one coffee. In which, the staff leaned over the counter to check the number of cups on our table. You know, that coffee we ordered while having to wait. That one. Served by three staff during our time there, none was positive and that’s not a good sign. Gourmet Girl certainly is a popular place but I’m unsure if its as a result of desperation for a decent coffee around these parts or if my situation was out of the ordinary.

Overall, I cannot overlook the poor service over the sub-standard food served. It would be dishonest of me to recommend this place to someone, but I do hope that if you do dine here that your experience is wonderful and pleasant and unlike mine. I do although prefer Red Cup Cafe which is minutes away by car over Gourmet Girl (both in service and quality of food).

Gourmet Girl on Urbanspoon

Gourmet Girl
21 Salisbury Ave
Blackburn VIC 3130

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